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Kenichirou_KEK's avatar
Kenichirou_KEK
Icon for New Contributor rankNew Contributor
4 years ago

Cannot see the ion of "License Assistant"

I had purchased the one license of "Quartus Prime Software SW-ONE-QUARTUS", and I am trying to get a license file of Quartus prime through FPGA Self-Service Licensing Center, however there is no "License Assistant" ion on bottom-right corner of a page, and instead, the ion of "Offline" is visible. How should I do to activate the "License Assistant" Ion?

1 Reply

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    4 years ago

    Hi Kenichirou_KEK,

    There are some issue with Self Service Licensing Center recently.
    I believe that the issue has been resolved.

    Could you help to have a look again on the 'License Assistance' in Self Service Licensing Center https://licensing.intel.com/psg/s/ ?

    This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts.
    Otherwise, the community users will continue to help you on this thread.

    Thank you.
    Wani