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JLEDW1's avatar
JLEDW1
Icon for New Contributor rankNew Contributor
6 years ago

Cannot login on download page for Quartus software

I can login to My Intel but when I select the version of Quartus I would like to download, I need to re-login and the login never happens - login screen just sits there.I cleared my cache, enabled cookies, tried different browsers... I am running Windows 7.

The direct download links work but there are none for 18.1

Any Suggestions would be helpful.

4 Replies

  • JosephC_Intel's avatar
    JosephC_Intel
    Icon for Contributor rankContributor
    6 years ago
    Hi Jon, We acknowledged your issue and we are working with Quartus Tools owner directly at this moment. I am seeing the same the re-login issue idled as what you've reported. We appreciate your details explanation about what you've been tested like using different browser and/or enable cookies/clear cached which is helpful. Will keep you posted once we have more. Thanks, Joseph Cheah Intel Customer Support
  • JosephC_Intel's avatar
    JosephC_Intel
    Icon for Contributor rankContributor
    6 years ago
    Hi Jon, Please have both of your browser cookies and cache cleared and then re-open your browser. I tested this on IE and Chrome which is working for me now. Please verify this fix and let us know the result. Thanks, Joseph Intel Customer Support
  • JosephC_Intel's avatar
    JosephC_Intel
    Icon for Contributor rankContributor
    6 years ago
    Hi, We will proceed to closed this case as the download issue was fixed. Kindly submit a new thread in future for more support. Thanks, Joseph