ARM Development Studio for Cyclone V SX Development Kit

Hello,

I bought Cyclone V SX Development Kit in May 2021 and my activation code for ARM Development Studio has been disable.

The ARM support has send me this message:

Arm supplies Intel with licenses for their distribution. Recently Intel upgraded from having licenses, to our latest Arm DS tools. As a result, a number of old DS-5 licenses were disabled, as they were 'traded in' for upgraded licenses. Your serial number, XXXXX-XXXXX-XXXXX was disabled, as it was part of the pool of DS-5 licenses that Intel traded in for upgrading. I would suggest to contact the person who supplied you with this license at Intel, as they should be aware of what true end license serial number you should be using. Sorry for any confusion, but Intel Support will need to assist with this.

Can I received some assistance, please?

Regards

Cándido Aramburu

Universidad Publica de Navarra