Altera "My Support" is down..

Question

Has anyone also noticed this?

For the past few days, I have been unable to create a Service Request with Altera..

I wonder whats going on and why I am unable to create a Service Request even today :(

altera_forum · Answer

Hi,

Can try the following?

Clear web browser cache

Close and restart web browser

Go to Altera website (www.altera.com (http://www.altera.com)) and click LOG IN

Click on “Forget my password?” and input your email address abc@xxxx.com (example)

Check on your mailbox for a verification email to reset your password, click to verify and input new password

Go back to Altera website and try to login again.

Feedback to webmaster@intel.com if you still encountering the same issue after performing the workaround.

Thanks,

Best regards,

Kentan

(This message was posted on behalf of Intel Corporation)

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