Forum Discussion

4 Replies

  • LiangYuG_Altera's avatar
    LiangYuG_Altera
    Icon for Occasional Contributor rankOccasional Contributor
    30 days ago

    Hi BXia​ 

    Thanks for reporting the issue.
    I myself also encounter similar access issue, and report to the licensing team.

    Regards,
    Liang Yu

  • SLC_altera's avatar
    SLC_altera
    Icon for New Contributor rankNew Contributor
    30 days ago

    Hi there,

    After you login to MyAltera, you need to register newly with SSLC.  Can you confirm if you have already completed this step as well?

     

     

  • Joel_Aaron_Seely's avatar
    Joel_Aaron_Seely
    Icon for Occasional Contributor rankOccasional Contributor
    30 days ago

    Hi.  Can you try registering at the SSLC sign-in page before actually signing in?  We have a problem where because you probably have a "myAltera" account, it lets you get into the SSLC, but when you go to create the license, it gives you that error.  If you register with the SSLC first, and then sign in, you should be able to create a license.  If this doesn't work, please let me know.

    We are working to get this fixed shortly.

  • LiangYuG_Altera's avatar
    LiangYuG_Altera
    Icon for Occasional Contributor rankOccasional Contributor
    29 days ago

    Hi Joel_Aaron_Seely​ 

    Can you try registering at the SSLC sign-in page before actually signing in?

    It seems to work, although not sure if I done it correctly.

    Similar to your hypothesis, I had a myAltera account.

    • Yesterday, clicked the 1st option Sign In, and got the "You do not currently have access to this site." message.
    1. Today, click the 2nd option Register, fill up the form, and got a notification that my email is used.
    2. Follow the steps to login again, and the SSLC is up.
    3. Able to generate a license, and receive it from email.

    Regards,
    Liang Yu