I get message error when trying to install devices in quartusII

Are you installing web edition or subscription edition?

The web edition doesn't support Arria 10.

As far as I know, QII 15.0 Web edition supports A10. I found few KDB solutions documented with the similar error.

Try this; https://www.altera.com/support/support-resources/knowledge-base/solutions/rd05272015_426.tablet.html

you might see another error with part 2, part 3 etc. Make sure all .qdz folder are located in the same folder. https://www.altera.com/support/support-resources/knowledge-base/solutions/rd05272015_577.tablet.html

By the way, web edition does not support Arria 10 devices. You may refer to https://www.altera.com/content/dam/altera-www/global/en_us/pdfs/literature/po/ss_quartussevswe.pdf

Thanks to all for your advices. I will try again.

Problem solved!!!

That's great! Good luck with your project:)