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ALie01's avatar
ALie01
Icon for New Contributor rankNew Contributor
6 years ago

Device RMA Request; Altera Cyclone V SoC Development kit

Hi. We have purchased a development kit, Altera Cyclone V SoC Development kit, for embedded development. https://www.intel.com/content/www/us/en/programmable/products/boards_and_kits/dev-kits/alter...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
6 years ago
Upon confirmation from Customer Service team, your Cyclone V SoC Development kit is out of warranty. The kit 5CSXSoC0061105 was shipped in 2017 and the warranty period for dev kit is 90days starting from shipment date. Regrettably, we couldn’t proceed for the warranty repair claim. Please accept my apologies for not being able to assist you fully and thank you for your patience and understanding on this matter.