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EGarc28's avatar
EGarc28
Icon for New Contributor rankNew Contributor
7 years ago

Need Warranty Replacement for Defective Daughter Card that came with the Arria 10 SoC dev Kit.

Hi Intel Support Team, Per support team to post Warranty question here in public as they can't help by email. Our End User Intel purchased the below and need help with Warranty / Replacement. Part...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
7 years ago
The failure description you provided is too general to understand the actual failure behavior at your site. Can you give me a little background/elaborate on how you load the device ID and verify if fails? What do you mean, We can still able to flash the code, what code do you refer to? You can also get your customer post question directly in this forum.