Forum Discussion

EGarc28's avatar
EGarc28
Icon for New Contributor rankNew Contributor
7 years ago

Need Warranty Replacement for Defective Daughter Card that came with the Arria 10 SoC dev Kit.

Hi Intel Support Team, Per support team to post Warranty question here in public as they can't help by email. Our End User Intel purchased the below and need help with Warranty / Replacement. Part...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
7 years ago
Hello Welcome to INTEL forum. The failure description you provided is too general to understand the actual failure behavior at your site. Can you give me a little background/elaborate on how customer program their QSPI file? How do they boot the board? have they changed any switches?