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NurulAidaSaharudin's avatar
NurulAidaSaharudin
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4 years ago

Keysight /Jabil Penang _ A716-0233-01_ARROW ASIA DISTRIBUTION LTD(INTEL)_300921

Hi, Please be informed that we are facing electrical failure. I will need your help to arrange for Failure Analysis. Refer to attached file for detail information,
NurulAidaSaharudin's avatar
NurulAidaSaharudin
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4 years ago

Hi Wani,

Kindly refer to feedback from our internal team. Can feedback RMA by today? Pls expedite. Thanks.

  1. What is failure symptom?

Unable to program the respective component on board thru ‘Flex Power Designer’ using JTAG adapter ‘USB-PMBUS ADAPTER’ (Model : KEP 91017 R1A)

  1. How you determine the failure?

Unable to program successfully. Sample programming log below:

  1. Any suspected pins?

Not at the moment.

NurulAidaSaharudin's avatar
NurulAidaSaharudin
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4 years ago

Hi Wani,

Any update on above? Kindly revert RMA number to us by today. Thanks.

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
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    4 years ago

    Hi NuruAidaSaharudin,

    We will continue support your issue through private email.

    Thanks!

    Wani