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GLefk's avatar
GLefk
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7 years ago

How do we send to Intel/Altera EN5339QI FPGA to Intel for failure analysis? There was a short on 1.8V on the power IC component. After replacing the power IC component, the drive was detected.

I am having difficulty navigating through Intel's website to find out how to get customer support.
GLefk's avatar
GLefk
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7 years ago

Hi Mostafa,

Thank you so much! I will fill out this Intel/Empirion Device Problem Report and return it to you for this one part. I really appreciate your support.

Thanks,

Glenn