Forum Discussion
3 Replies
- NurAiman_M_Intel
Super Contributor
Hi,
Thank you for contacting Intel community.
Did you purchase the device from Intel authorized distributors? Intel PSG has its authorized distributor to sale Intel devices. If you got the devices from formal distributors, you shouldn’t worry on the device authenticity as the devices must be valid units. Otherwise, we do not ensure the device quality and do not provide the further service. You may find the authorized distributor list from the link below:
https://www.intel.com/content/www/us/en/programmable/buy.html
May I know who is your distributor? Please contact your distributors for this case.
Regards,
Aiman
- ak6dn
Regular Contributor
Probably a pull from an existing board that was then re-balled by an incompetent tech.
- NurAiman_M_Intel
Super Contributor
We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you