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How do I register?
Registering takes only a minute; all you need is a login name and an email address. To register: Click on the "Register" link at the top of any page. Fill out the Altera registration form and click Submit. Verify your email address via the link in the email which is sent to you. Go to the community homepage and click the "Sign In" link to sign in using the email you registered with. Upon logging in, first time fill in a Display Name you want to use within the community. Select a time zone that matches your location.Spam vs. Not Spam
What is considered spam in the community? Spam is content that is irrelevant, repetitive, misleading, or unsolicited, often posted to promote products, services, or external links. Spam posts may include: Fake or commercial advertising Suspicious or unsafe links Repeated posts or replies across multiple discussions Content generated solely to drive engagement (likes, clicks, replies) Messages that do not attempt to answer or contribute meaningfully to the topic What is not considered spam? A post is not spam if it is: A genuine question or reply related to the topic Not promoting unsafe, repetitive, or unsolicited content Sharing personal experience without commercial intent Written with the goal of contributing to the discussion Even if a message is short, off-topic, or incorrectly formatted, it is not spam unless it meets the criteria above. Why was my post marked as spam? What criteria are used? Posts are flagged as spam by moderators or community admins based on signals such as: High volume of similar content Use of suspicious or blocked URLs Mass posting patterns in short timeframes Commercial or deceptive language intent Community guidelines violations If your post was marked as spam, it likely triggered one or more of these filters to keep the community safe and relevant. I want to fix a post that was marked as spam. What should I do? If you believe your content was incorrectly flagged, you can improve it by following these steps: Remove promotional or suspicious links from the content. Rewrite your post so it clearly relates to the discussion topic. Avoid copying/pasting the same message multiple times across threads. Make sure the post adds meaningful value (technical detail, personal insight, or a real question). Delete the original spam-flagged post and publish the revised version, if allowed. A rewritten post that follows community guidelines is far less likely to be flagged.How do I set my viewing preferences?
You can personalize how the community looks and behaves, including time zone, date format, display style for replies and comments, default sort order, and follow and notification settings. To set your viewing preferences: Sign in to the community. Click on your avatar, then go to My Settings > Preferences. Click through the various preference tabs and adjust the settings as desired. Click Save on each tab where you make changes.How do I sign in?
After you've registered and confirmed your registration, you can sign in and start participating! To sign in: Click Sign In at the top of any page. Enter your email address. You will receive a link via email to sign in—no password needed. Click the link in the email to complete sign-in and access the community.Accessing Your Community Profile & Picture (Avatar)
Accessing Your Community Profile Your Community Profile page is where you can view: About Me, badges, profile information, photos, drafts, and more. You have the capability to make basic profile changes, and draft edits, as well as making changes to photos, such as your avatar. Make sure you are signed into your community account. Access your profile by clicking on your avatar image on the top right and selecting Profile. Retrieving Your Profile URL For certain support cases, we request that you send us your profile URL. To locate your URL, navigate to your profile page. Copy and share the resulting URL from the address bar of your browser (located at the top of the screen). Make sure your URL looks like the image below. The ending numbers will be different. Changing Your Community Profile Picture (Avatar) Changing your community profile avatar is an easy way to personalize your community account. You can change your avatar as often as you’d like. Your current avatar appears at the top of any Community page: To change your avatar: Sign into your community account Click on your avatar image on the top right and select My Settings. On the Personal tab, click on the pencil icon in the top right corner of your avatar: You can choose a new avatar in one of two ways: From the Community: Select an avatar from the default images underneath Select an avatar. From your Albums: Upload an image from your computer by clicking on the pencil icon and selecting Upload Image.Contributing to the Community
Code of Conduct Before posting in the community, please take a moment to read our Code of Conduct. As a participant in these forums, you agree that you will uphold the Code of Conduct and are responsible for all activities and content you post/upload. In addition to upholding this Code of Conduct, you are responsible for adhering to all applicable local and national laws. This is your community. Help us to keep it safe, friendly, fun and helpful. Making a Post To ask a question in the community, navigate to the discussion board most closely aligned with your topic. A full list of the general forums can be found on the home page of the community and are identified by the 'chat bubble' icon. Click the Start a Discussion button. In the Title field, enter your message title. In the Body field, type your message. Be sure to include all necessary details, especially for technical topics. You will need to choose a tag before posting. Tags are 'categories' that will make it easier to search through and filter for various labels of interest. Format and spell-check your message as needed. Click Publish. Replying to a Post Click Reply to respond to a post; the Reply Message screen is similar to the Post Message screen. Your reply is added to the existing thread, a new thread will not be created. Editing a Post You can edit your own post after it has been created. Please use this option sparingly to avoid confusion, in turn allowing the thread readers to follow the natural flow of the conversation. To edit your original post in a new thread that you created, click on the gear icon in the top right corner, under your avatar icon. Select Edit from the drop-down menu. To edit a reply in an existing thread, click on the three dots on the top right of your message, and you should see an option menu. Select Edit from the drop-down menu. A window with your post will open that looks the same as when you created your original post. Click Reply on the bottom right to save changes or click Cancel, if you choose not to save the changes. Deleting a Post You have the option of deleting your own posts (for example, if you have accidentally created two identical threads). Much like the edit option, this feature should be avoided, if possible, to help limit confusion. Please note that you can only delete a post if it has no replies. This applies to both new threads as well as replies to a conversation. You will not see a deletion option for any post with a reply. To delete a message or a new thread that you have created, click on the gear icon in the top right of your post. Select Delete from the drop-down menu. This takes you to a page where you’ll be asked to confirm or cancel the deletion. Please be sure that you want to delete the post, as the action cannot be undone once completed. To delete a reply, click on the three dots on the top right of your reply. Select Delete from the drop-down menu. This takes you to a page where you will confirm or cancel the deletion. Please be sure that you want to delete the post, as the action cannot be undone once completed. Accepted Solutions An Accepted Solution is a way for you to choose the reply that best answers a question you've posted. To mark a message as a solution, click Mark as Solution on the reply. When you accept a solution, both the question and the solution get special icons and links taking you directly from the question to the answer. You may only mark a solution as accepted for your own questions. Community moderators can also mark accepted solutions. Accepting a reply as a solution makes a few visual changes to that message and the thread itself. A “Solved” icon will appear below the thread name in boards and search results, making it more obvious (and easier for you to spot). Protect Your Privacy Always double-check to make sure that your post does not include personal or otherwise sensitive information. This can include (but is not limited to): Real names Your date of birth Physical addresses E-mail addresses Phone numbers Credit card information Log in information, especially passwords URLs Product codes Sensitive information may also include sales figures and other information considered confidential by your company. Use your best judgement when sharing any data related to the company that you work for. To protect your privacy, you should either fully exclude sensitive information or black it out in screenshots. If you do expose PII information, that content may be removed from your post by community administrators. Posts Marked as Spam The platform automatically scans for spam, and we monitor all flagged posts to determine whether the content should be unflagged. There are numerous variables that the platform scans for and there is no true way of knowing exactly what triggered your post to be flagged. A common trigger would be copying and pasting content into the community and making multiple edits. Do not worry if your post was marked as spam. We monitor reported posts during regular business hours and make sure to unflag anything that is not spam. If you happen to come across spam or other questionable content in posts, you may report it by selecting "Report Content" from the Settings dropdown menu represented by the gear icon on the top right of a post.Time Zone & Date Display Preference
Changing Your Preferred Time Zone We encourage community users to ensure the time zone for your community profile is correct. Sign into your community account Click on your avatar image on the top right and select My Settings. Select the Preferences tab. Choose your preferred time zone from the drop down Click Save Setting Your Date Display Preferences Community users have the option of choosing from multiple date display formats. To change your preferences: Sign into your community account Click on your avatar image on the top right and select My Settings. Select the Preferences tab. You can change your date display format by selecting the date formula you would like to use in the Date display format drop down. Click SaveWhat are Community Ranks?
Community Ranks Ranks are a terrific way for you to see a community member's role and activity and to celebrate your own accomplishments. Community ranks show if someone has been regularly active and helpful in the community, such as a Super User. Some ranks, especially those related to managing the community, come with special permissions. Ranks also recognize the contributions and impact of a community member. As you increase your contribution activity (like creating new topics or providing solutions, for example) your rank can increase. Every time you earn a new rank, you will receive an email notification. Once you have gained a new rank, a rank name will be displayed right next to your username. The exact formulas and criteria remain our little secret to keep things exciting. Seeing Someone's Rank You can find a member’s rank in two ways: Next to their name when you are looking at one of their posts in the community: Under their name on their profile page:Follows and Notifications
Follows ensure you receive automated messages about the most recent posts and replies that interest you. There are multiple ways in which you can follow content and boards in the community. Following and Unfollowing a Topic or Board You can follow a single topic or an entire board by selecting the bell icon at the top right of your screen, while you are viewing the topic or in the general board overview respectively. A confirmation message will be displayed at the top of your screen: You can distinguish between a followed and unfollowed topic by the icon above the bell. An unfollowed topic will display a plus sign: While a followed topic will display at check mark: You can unfollow a topic you are following by selecting the bell icon at the top right of your screen. A confirmation message will be displayed stating that you have unfollowed the discussion. Following a Category After you have selected the bell icon, you will be given the option to follow all boards in the category or only follow specific boards within the category. If you select All Boards in this Category, you will automatically follow any boards that are added to the category at a later time. After you have selected the board(s) you would like to follow, click Follow. Following a Tag You can find the tags at the bottom left of a post. Click on the tab to filter by the selected tag. This will bring up a list of posts with the tag that you have selected. Click the bell icon in the top right corner and select either Follow in this Board or Follow across the Community. Once you have selected your preferred follow method, click Follow. Managing Your Follows To manage your follows, click on your avatar and select My Settings from the drop-down menu. From the Follows & Notifications tab, you can manage your follows, including your notification settings, and your email notification format. You will also be able to view your follows, at which point you can unfollow by clicking on the 3 dots to the right of a followed topic.