Knowledge Base Article

How do I mark a message as a solution?

To mark a message as a solution, click Accept as Solution on the reply. 

If you change your mind or if another reply provides an even better answer, you can revoke the first selection and accept the second reply. 

To revoke an accepted solution, click  Options > Not the Solution

You can choose another solution or leave the question unsolved. 

Updated 1 month ago
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