Why do I see zero value from chip_id[63..0] when reading the unique chip ID in Intel® Stratix® 10 devices?

Description

You may encounter the Intel® FPGA S10 Chip ID IP core intermittently failing where the output chip_id[63..0]  will return all zero in Intel® Quartus® Prime Pro Edition Software version 17.1 (including Update 1 and Update 2).

Once failed, the Stratix® 10 device must be power cycled to recover reading the unique chip ID value. 

Resolution

This problem is fixed starting with the Intel® Quartus® Prime Pro Edition Software version 18.0.