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Jens's avatar
Jens
Icon for Occasional Contributor rankOccasional Contributor
4 months ago

Quartus did not start

Hi, Since the switch to European Summer Time we cannot start Quartus Prime 2025 in Windows 11. Error Message: The application could not be started correctly (0xc0000142) What could be the reason ...
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billmax's avatar
billmax
Icon for Occasional Contributor rankOccasional Contributor
4 months ago

Turning off Sophos allows me to run QuartusPro, same as others have noted.

However I still get 0xc0000142 DLL issues when trying to run a few  utilites: quartus_sign, quartus_worker, and quartus_encrypt. There may be others.

Running with something as simple as -h command line option fails.

KennyT_altera's avatar
KennyT_altera
Icon for Super Contributor rankSuper Contributor
4 months ago

Hi Bill,

 

We have contacted the sophos but require you to provide some information for futher support.

Kindly check your email on this.

 

Thanks

  • Jens's avatar
    Jens
    Icon for Occasional Contributor rankOccasional Contributor
    3 months ago

    Hi KennyT,

    do you have any updates for us regarding the Sophos problem? 

    After Sophos was disabled on a few individual computers for two weeks, our IT department reactivated it, and we can no longer use Quartus version 25.1 or later.

    For Arria and Cyclone we go back to previous versions but for new projects, we rely on the latest software.

    Is there anything we can do to help you with Sophos?

     

    Jens

    • KennyT_altera's avatar
      KennyT_altera
      Icon for Super Contributor rankSuper Contributor
      3 months ago

      I have just sent you an email regarding this matter. Could you kindly help to check? I have not yet received any update from Sophos.

      • Jens's avatar
        Jens
        Icon for Occasional Contributor rankOccasional Contributor
        3 months ago

        Unfortunately, our IT department is currently unable to address this issue. I’m afraid there’s nothing I can do about it either. We hope Altera will find a solution.

        Jens

    • KennyT_altera's avatar
      KennyT_altera
      Icon for Super Contributor rankSuper Contributor
      3 months ago

      Do you mean CyberArk is also blocking the Quartus launch?

    • KennyT_altera's avatar
      KennyT_altera
      Icon for Super Contributor rankSuper Contributor
      3 months ago

      Thanks you for providing the update, we will wait for more information.