Forum Discussion

Matt_P's avatar
Matt_P
Icon for New Contributor rankNew Contributor
8 months ago

Quartus 24.3.1 licensing issue

Hello,

Have a customer unable to properly point their 'SW-ONE-QUARTUS' license to version 24.3.1. Any pointers or thoughts appreciated as always. The short is -

They're using FlexLM, able to point the license to version 18.1. They've also tried the 90-day eval license mimicking SW-ONE-QUARTUS, which works on 18.1 and older but not 24.3.1

Nothing is standing out to Me in the documentation or their error message received - “FLEXlm software error: Cannot read data from license server system. The license server system appears to be running, but is not responding.”

...
Seems we're also approaching a new revision of Quartus, being the site shows 24.3.1 dropped on 1/27/2025 - can anyone confirm?

Thanks,

Installation & Licensing

12 Replies

Show More
  • Matt_P's avatar
    Matt_P
    Icon for New Contributor rankNew Contributor
    8 months ago

    Hello Sheng,

    My customer's resolved the issue by changing the port the license was hosted on, we can close this thread.
    I greatly appreciate your support in this!

    Thank you,

  • ShengN_altera's avatar
    ShengN_altera
    Icon for Super Contributor rankSuper Contributor
    8 months ago

    Hi,


    Understood that. I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    Thanks,

    Regards,

    Sheng